ServiceNow Data Operating, Associate

We are seeking Process Engineers who like to innovate, solve sophisticated problems and who are passionate about data & analytics. The role involves leveraging ServiceNow expertise to ensure full adoption of the platform through well-designed workflows and configurations, and translating business needs into ServiceNow solutions.

Requirements

• 3-5 years ITIL certification – Incident Management with ServiceNow expertise
• 3-5 years CSM certification – Customer Service Management with ServiceNow expertise
• Good to have certified system administrator / application developer in Service Now
• Experience of implementation / customization on ServiceNow
• Experience in agile methodology & scrum master calls
• Strong technical background with knowledge of SQL, UNIX. Python/Tableau/PowerBI
• Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change

Benefits

• A strong retirement plan
• Tuition reimbursement
• Comprehensive healthcare
• Support for working parents
• Flexible Time Off (FTO)