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BlackRock
ServiceNow Data Operating, Associate
Join BlackRock in Bangalore as a ServiceNow Data Operating Associate. Leverage ITIL & CSM skills to enhance workflows on the ServiceNow platform. Benefits include flexible time off and comprehensive healthcare.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified System Administrator
Job description
Posted on:
June 13, 2025
We are seeking Process Engineers who like to innovate, solve sophisticated problems and who are passionate about data & analytics. The role involves leveraging ServiceNow expertise to ensure full adoption of the platform through well-designed workflows and configurations, and translating business needs into ServiceNow solutions.
Requirements
- 3-5 years ITIL certification – Incident Management with ServiceNow expertise
- 3-5 years CSM certification – Customer Service Management with ServiceNow expertise
- Good to have certified system administrator / application developer in Service Now
- Experience of implementation / customization on ServiceNow
- Experience in agile methodology & scrum master calls
- Strong technical background with knowledge of SQL, UNIX. Python/Tableau/PowerBI
- Excellent problem-solving, critical-thinking skills and an ability to identify problems, design and articulate solutions to implement change
Benefits
- A strong retirement plan
- Tuition reimbursement
- Comprehensive healthcare
- Support for working parents
- Flexible Time Off (FTO)
Requirements Summary
3-5 years of experience in ITIL and CSM certifications, experience with ServiceNow, and strong technical background
