ServiceNow Developer – ITSM Specialist

Join Infrastructure and Service Management Team as a ServiceNow Developer – ITSM Specialist. Contribute to the delivery of innovative and high-quality ITSM capabilities that align with our strategic goals.

Requirements

• A positive attitude and team-first mindset
• Strong knowledge of ITSM processes and ITIL with ITIL v4 certification
• Significant expertise with ServiceNow configuration, customisation and administration
• Relevant certifications of ServiceNow CSA and CAD
• Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including advanced scripting of each, forms workflows, integration hub and custom Service Portal widgets
• Extensive functional knowledge of ServiceNow modules including ITSM, ITOM, CMDB, Report/ Performance Analytics and Service Catalog/Portal.
• Knowledge of HTTP, REST, and API design best practices. Understanding of event-driven architectures. Understanding of asynchronous programming concepts. Knowledge of modern web design (CSS, HTML, etc.), JavaScript, and Angular.
• Proficiency in programming languages, such as C, C++, Java, Python or.NET is desirable

Benefits

• Special offers on banking products and discounts from top brands
• Flexible work arrangements
• Tailored learning and development opportunities
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives