ServiceNow Developer – ITSM Specialist

Join the Infrastructure and Service Management Team as a ServiceNow Developer – ITSM Specialist. Contribute to the delivery of innovative and high-quality ITSM capabilities. Refine backlog stories, provide technical input, and develop solutions.

Requirements

• Strong knowledge of ITSM processes and ITIL with ITIL v4 certification
• Significant expertise with ServiceNow configuration, customisation and administration
• Relevant certifications of ServiceNow CSA and CAD
• Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs
• Extensive functional knowledge of ServiceNow modules including ITSM, ITOM, CMDB, Report/ Performance Analytics and Service Catalog/Portal
• Knowledge of HTTP, REST, and API design best practices
• Understanding of event-driven architectures
• Understanding of asynchronous programming concepts
• Knowledge of modern web design (CSS, HTML, etc.), JavaScript, and Angular
• Proficiency in programming languages, such as C, C++, Java, Python or.NET

Benefits

• Special offers on banking products and discounts from top brands
• Flexible work arrangements to help you achieve a greater work/life balance
• Tailored learning and development opportunities
• Lots of opportunities to ‘give back’ to the Community