ServiceNow Developer 100% (m/w/d)

At Julius Baer, we are looking for a ServiceNow Developer to drive automation and improvement of enterprise service delivery by designing and implementing solutions within the ServiceNow platform.

Requirements

• Design, develop, and maintain ServiceNow solutions focused on the Business Request Catalogue and ticketing systems based on case management
• Develop user-friendly self-service portal components, including custom widgets and forms, to improve end-user experience
• Create and optimise reusable server- and client-side scripts (e.g., Script Includes, Business Rules, Client Scripts) for process automation
• Implement integrations to streamline onboarding and request processes
• Prioritise out-of-the-box ServiceNow functionality to ensure sustainable, upgrade-safe solutions with minimal customisation
• Collaborate with stakeholders to gather requirements, translate business needs into technical designs, and deliver fit-for-purpose solutions
• Support testing, documentation, and deployment activities within agile release cycles, ensuring quality and compliance
• Troubleshoot issues, conduct root cause analysis, and apply fixes in development, test, and production environments