Hearst

ServiceNow Developer

Join Hearst in Dallas as a ServiceNow Developer. Leverage ITSM, ITOM, and CSDM skills to enhance CMDB processes. 3+ years experience required.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 23, 2025

We are looking for a ServiceNow Developer who has strong technical abilities and a sound understanding of ITIL processes to deploy and maintain the CMDB and CSDM service models and all supporting processes.

Requirements

  • 3+ years as a ServiceNow Developer with experience developing in the following areas: ITSM, ITOM, Service Portals, Flow Designer, Workflow, Virtual Agent Topics, Integration Hub, Scoped Applications, Test Management and ATF
  • 2+ years as member of an Agile, Scrum, or Kanban team
  • 1+ years as an ITOM Administrator
  • Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations
  • Knowledge of the ITIL framework especially as it pertains to the CMDB model and governance
  • Comprehension of the ServiceNow CSDM model
  • Strong communication skills that include the ability to write clearly and concisely
  • Knowledge of database fundamentals

Requirements Summary

3+ years as a ServiceNow Developer, 2+ years in an Agile team, 1+ years as an ITOM Administrator