ServiceNow Developer

Strategy (Nasdaq: MSTR), a market leader in enterprise analytics and mobility software, is seeking a Salesforce Developer to customize, develop, and support solutions on Salesforce and ServiceNow. The ideal candidate will have strong understanding of both platforms, including Salesforce.com and ServiceNow platform, with a focus on integrating with other tools like Informatica. This role involves a self-starter who is proactive, results-oriented, and capable of process improvement.

Requirements

• Perform day-to-day administration of the ServiceNow system
• Create and customize reports, homepages, and dashboards in ServiceNow
• Troubleshoot multiple integrations with ServiceNow and Rally
• Manage ServiceNow security by managing roles and access control lists
• Implement solutions in an agile environment delivering high-quality code
• Work directly with end users to resolve support issues
• Lead testing of various functionalities, create test data, test plans and perform feature testing
• Map functional requirements to Salesforce.com features and functionality
• Implement change control and best practices with regards to system maintenance
• Develop workflows, Process Builder, Assignment rules, email templates and all other declarative and programmatic features
• Handle mass imports and exports of data
• Customize custom objects, fields, reports, 3rd party apps
• Manage Users, Profiles, Permission Sets, Security
• Lead testing and system administration