ServiceNow Developer

Syngenta is seeking a ServiceNow Developer to join their team and optimize its Configuration Management Database (CMDB). The developer will be responsible for designing, developing, and maintaining ServiceNow applications, with a focus on enhancing and automating business processes. This role will be crucial in streamlining IT asset management, improving system reliability, and ensuring data integrity.

Requirements

• Develop business applications, test scripts, and process workflows using scripts, Script Includes, UI Policies, UI Actions, Data Policies, Client Scripts, Business Rules, Web Services, Data imports, Record Producers, etc.
• Configure Email Notifications (Table/Event based)
• Implement system security by creating/modifying Access Control List (ACL)
• Configure Custom Application related fields, forms, lists, views, email notifications, user roles and access controls
• Work on Employee Center branding and customization
• Use Restful Web Services to communicate with different applications
• Create Data Sources and Load ServiceNow tables with different data formats
• Create/modify ServiceNow Reports and Configure Dashboard by adding them as report widgets and sharing the same with required audiences
• Implement and configure Service Catalog and Knowledge Management
• Fulfillment of access provisioning/revocation via catalog item request
• Implement SSO and directory integration solutions
• Configure/customize Agent chat for Employee Center
• Optimize application performance and scalability
• Track and monitor ServiceNow license usage
• Conduct peer reviews and maintain coding standards
• Ensure proper documentation of all customizations and integrations
• Monitor and improve system performance
• Evaluate enhancement requests
• Perform CMDB data updates

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional development