Rackspace

ServiceNow Developer IV

ServiceNow Developer IV at Rackspace, Cardiff. Design & maintain ServiceNow applications, workflows, CMDB, integrations. Requires CSA/CAD certs, JavaScript, ITSM expertise. 4-day week, visa sponsorship.

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Consulting
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Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping
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Certified System Administrator

Job description

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Posted on:
 
November 3, 2025

As a ServiceNow Developer IV at Rackspace Technology, you will play a pivotal role in designing, developing, and maintaining applications and workflows within the ServiceNow platform. You will be one of the technical design leads for ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are often preferred
  • Configuration Management Experience (CMDB data model and relationships)
  • ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub)
  • Strong knowledge of the ServiceNow platform, its architecture, and modules
  • Proficiency in JavaScript, HTML, CSS, and other web technologies
  • Experience with ITSM, ITIL, and knowledge of IT service management processes
  • Ability to work independently, as well as collaboratively in a team environment
  • Strong problem-solving and communication skills
  • Experience with service mapping, business rules, and service catalogue development is a plus

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

Bachelor's degree in Computer Science, Information Technology, or related field; ServiceNow certifications; Configuration Management Experience; ServiceNow integration experience; Strong knowledge of the ServiceNow platform