ServiceNow Enterprise Architect

We are seeking a ServiceNow Enterprise Architect to design and guide the implementation of complex ServiceNow solutions across multiple platforms and modules. The successful candidate will leverage their deep knowledge of ServiceNow's capabilities and best practices to architect robust solutions that drive business value, improve operational efficiency, and ensure alignment with client needs.

Requirements

• 5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
• Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
• Experience with agile methodologies and managing large-scale ServiceNow implementations
• Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels

Benefits

• Comprehensive benefits package
• Participation in a bonus program
• Stock award program
• Paid time off
• Health and wellbeing programs