ServiceNow Functional/Technical Consultant - Elevate Program 2025

We are looking for a ServiceNow Functional/Technical Consultant to join our Elevate Program 2025. As a ServiceNow Consultant, you will be engaged in a variety of activities ranging from running project kick-off meetings to conducting design workshops and requirement gathering meetings. You will work in a highly collaborative, agile, and diverse team environment.

Requirements

• At least 3 years of configuration/development or functional experience for complex, highly capable, technologies - inclusive of ServiceNow
• Demonstrated ability to develop workshop presentations and process documentation (advanced Microsoft Visio, PowerPoint, Word skills)
• Experience working in a client facing role with both technical and functional stakeholders with strong relationship management skills and a passion for client satisfaction and delivery excellence
• Facilitate workshops and training sessions to educate clients on ServiceNow capabilities and best practices
• Excellent communication and interpersonal skills
• Prior consulting experience is an asset
• Good written and verbal communication skills
• Ability to understand and implement end-user requirements
• Good to have service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
• Experience in designing, testing, and deployment of ServiceNow solutions, ensuring alignment with client requirements and best practices
• Good to have ServiceNow Certified System Administrator and other ServiceNow CIS certifications
• Good to have ITIL 4 certification

Benefits

• Total Rewards Package
• Competitive base salary and variable pay opportunities
• Mental health support benefits
• Flexible benefit spending account
• Firm-wide closures known as "Deloitte Days"
• Dedicated days of for learning (known as Development and Innovation Days)
• Flexible work arrangements and a hybrid work structure