Devoteam

ServiceNow HR Consultant (m/w/d)

ServiceNow HR Consultant at Devoteam (Düsseldorf). Lead digital HR transformation using HRSM/HRSD modules. Requires HR/HCM expertise, process optimization knowledge, workshop facilitation skills. Flexible work, training, international growth opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
November 21, 2025

As a senior or lead ServiceNow HR consultant, you will accompany our customers in the digital transformation of their HR processes - with a clear focus on employee experience, HR service delivery, and modern HR architectures.

Requirements

  • Several years of experience in the HR or HCM field, ideally with HRSM / HRSD / Employee Experience
  • Knowledge of process modeling, process optimization, or quality management
  • Experience in moderating workshops and collaborating with HR stakeholders
  • High motivation to rethink HR processes and accompany customer teams through change
  • Experience in leading projects or workstreams in the HR/HCM context
  • Routine in pre-sales, scoping, or tendering processes
  • Very good German and English language skills
  • ServiceNow certifications are a plus - but not a must.

Benefits

  • Flexible work models
  • Modern IT equipment
  • Various training offers
  • International development opportunities
  • Corporate benefits
  • Comprehensive additional benefits
  • Leasing of job bikes
  • Attractive bonuses
  • Modern and centrally located offices
  • Get-Togethers, parties, and team events

Requirements Summary

Several years of experience in HR/HCM, knowledge of process modeling, and experience in moderating workshops