Devoteam

ServiceNow HR Consultant (m/w/d)

ServiceNow HR Consultant at Devoteam (Aachen). Lead digital HR transformation using HRSM/HRSD modules. Requires HCM expertise, process optimization skills, workshop facilitation. Flexible work, training, international growth.

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Consulting
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Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
November 21, 2025

As a Senior or Lead ServiceNow HR Consultant, you will accompany our customers in the digital transformation of their HR processes - with a clear focus on Employee Experience, HR Service Delivery, and modern HR architectures.

Requirements

  • Several years of experience in the HR or HCM environment, ideally with HRSM / HRSD / Employee Experience
  • Knowledge in process modeling, process optimization, or quality management
  • Experience in moderating workshops and in cooperation with HR stakeholders
  • High motivation to rethink HR processes and accompany customer teams through change
  • Experience in leading projects or workstreams in the HR/HCM context
  • Routine in pre-sales, scoping, or offer processes
  • Very good German and English skills
  • ServiceNow certifications are a plus - but not a must.

Benefits

  • Flexible work models - whether remote or hybrid - with individually planned working hours and locations
  • Modern IT equipment - you decide which work device best suits you
  • Varied further education offers through our Devoteam Academy, including certified training and language courses
  • International development opportunities for your personal career boost at Devoteam
  • Corporate benefits with a wide range of offers in various areas
  • Comprehensive additional services such as occupational pension provision, direct insurance, and capital-forming benefits
  • A structured onboarding process with an Integration Day and a mentor program for your successful start with us
  • Bike leasing with attractive tax advantages
  • Attractive bonuses when you inspire new colleagues for us
  • Modern and centrally located offices
  • Get-togethers, parties, and team events for exchange and shared fun

Requirements Summary

Several years of experience in HR or HCM environment, knowledge in process modeling, and experience in moderating workshops