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Amgen
ServiceNow HR Service Delivery Manager
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Human Resources Service Delivery
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
July 11, 2025
We are seeking an experienced Portal Performance Manager to lead the performance, optimization, and user experience of our MyHR portal, built on the ServiceNow platform.
Requirements
- 5+ years of experience in HR portals, digital platforms, or enterprise self-service tools, with a strong focus on ServiceNow
- In-depth knowledge of ServiceNow Employee Center / HR Service Delivery (HRSD)
- Proven experience in portal performance analysis and optimization
Requirements Summary
5+ years of experience in HR portals, Bachelor’s degree in Computer Science, HR Technology, Information Systems, or a related field, In-depth knowledge of ServiceNow Employee Center / HR Service Delivery (HRSD)
