Servicenow HRSD & FSM Module

Implement and configure ServiceNow HRSD and FSM modules, requiring extensive experience in HR processes, workflows, and field service operations. Proficiency in ServiceNow scripting and integration with other modules and third-party applications is essential.

Requirements

• Extensive experience implementing and configuring ServiceNow HR Service Delivery (HRSD) and Field Service Management (FSM) modules.
• Strong understanding of HR processes and workflows, as well as field service operations, to effectively tailor solutions within ServiceNow.
• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes, to customize HRSD and FSM functionalities.
• Experience in integrating HRSD and FSM with other ServiceNow modules and third-party applications.
• Ability to analyze and optimize workflows to improve service delivery and ensure a seamless user experience.
• Strong troubleshooting skills to identify and resolve issues related to HRSD and FSM modules.
• Excellent communication skills to collaborate with stakeholders across HR and operations teams.
• Experience with performance tuning and optimization of ServiceNow applications specific to HRSD and FSM.
• Knowledge of ITIL best practices related to HR service management and field service operations.
• Familiarity with creating user training materials and conducting training sessions for end-users.

Benefits

• Work From Home