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DXC Technology
ServiceNow ITAM Business Process Consultant (Remote)
Join DXC Technology as a Remote ServiceNow ITAM Business Process Consultant. Leverage your 3+ years of ServiceNow expertise to drive best practices and client solutions. Benefits include health insurance and flexible work arrangements.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
June 17, 2025
We are seeking a ServiceNow ITAM Business Process Consultant to lead structured workshops, drive ServiceNow configuration decisions, and provide expert guidance on ServiceNow best practices. The ideal candidate will have 3+ years of experience in ServiceNow process consulting, excellent communication and presentation skills, and a strong background in designing solutions across key ServiceNow modules.
Requirements
- Expert Workshop Facilitator
- Advanced ServiceNow Expertise
- Best Practice Implementation
- Strong Consulting Skills
- Customer-Centric Configuration Leadership
- Exceptional Organizational Skills
- Establish Client Relationships
- Lead Requirements Gathering
- Perform Gap Analysis
- Develop Process Documentation
- Collaborate on Risk Management
- Provide Project Updates
- Drive Organizational Change
- Stay Updated on ServiceNow Technologies
- Assist in Scoping New Opportunities
- Deliver Client Training
- ServiceNow Mainline Certifications and/or Micro-Certifications
- Mandatory Qualifications
- Mandatory ServiceNow Certifications CSA, ITSM & ITAM
- 3+ years of ServiceNow process consulting
- Expert in ServiceNow solution design
- 3+ years in gap analysis and requirements gathering
- Strong communication and presentation skills
- ServiceNow Certified System Administrator
- Experience in organizational change management
Benefits
- Comprehensive health insurance
- Flexible work arrangements
- Opportunities for professional growth and development
- Supportive team environment
Requirements Summary
3+ years of ServiceNow process consulting, ServiceNow Certified System Administrator, 3+ years in gap analysis and requirements gathering
