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ServiceNow
ServiceNow ITAM ITOM AI Principal Business Process Consultant
Join ServiceNow in São Paulo as a Principal Business Process Consultant. Leverage ITAM/ITOM expertise and ServiceNow skills to drive AI-enhanced solutions.
The Mothership
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
IT Asset Management
IT Operations Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
October 6, 2025
It all started in sunny San Diego in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow is a global market leader, delivering innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They are seeking an experienced Principal Business Process Consultant to lead end-to-end solution design and delivery for ITAM and ITOM, ensuring scalable and high-quality implementations. The ideal candidate combines ServiceNow expertise with strong IT management process and infrastructure skills.
Requirements
- Experience in leveraging AI into work processes
- Proven ServiceNow BPC or Principal Consultant experience
- Deep expertise in ITAM ITOM processes and infrastructure management
- Strong knowledge of CMDB, CSDM, ITIL and integrations
- Advanced experience with JavaScript Flow Designer Business Rules
- Advanced English and Spanish
Requirements Summary
Requires ServiceNow BPC/Principal Consultant experience, strong ITM processes and infrastructure knowledge, and advanced skills in JavaScript Flow Designer. Also, strong English and Spanish language skills are essential
