Servicenow ITOM Developer

We are seeking a Servicenow ITOM Developer to join our Software Engineering - Development team at Kyndryl. As a Servicenow ITOM Developer, you will be responsible for designing, developing, and implementing cutting-edge software solutions using ServiceNow ITOM capabilities, including Event Management, Integration, and Discovery.

Requirements

• Graduation/Post-Graduation in Computer Science, Engineering, or a related field
• 6 to 8 years of experience in ServiceNow development with specific focus on Discovery, Service mapping and event management
• Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP)
• Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns
• Able to analyze discovery related issues ( Including MID Server related issues)
• Good with Shell Scripting and Unix/Linux commands
• Experience with Integrating External Sources (Dynatrace, Solar winds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management
• Good understanding on Event Correlation and Alert Grouping
• Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach
• Good knowledge on Service Operating Workspace and Service Dashboard
• Configuration of Impact Rules in Service Maps
• Good understanding of MID Server architecture and able to troubleshoot Discovery related issues

Benefits

• State-of-the-art resources and Fortune 100 clients
• Employee learning programs to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
• Company-wide volunteering and giving platform
• Heavy investment in employee growth and development