Emory Healthcare

ServiceNow ITSM Request Manager

Join Emory Healthcare in Atlanta as a ServiceNow ITSM Request Manager. Leverage your ITIL and ServiceNow skills to optimize request workflows. Benefits include health coverage, loan assistance, and wellness incentives.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 1, 2023

Be inspired. Be valued. Belong. At Emory Healthcare, we provide a supportive environment that enables you to reach new heights in your career and be what you want to be.

Requirements

  • ITIL Foundation Certification
  • Experience with ServiceNow Request Management modules
  • Strong understanding of ServiceNow best practices for request fulfillment
  • Experience in designing and optimizing ITSM request workflows
  • Familiarity with ServiceNow Performance Analytics and reporting tools

Benefits

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives

Requirements Summary

ITIL Foundation Certification, 7-10 years of IT experience, experience with ServiceNow