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ALDI | HOFER
ServiceNow Knowledge Manager
Join ALDI | HOFER as a ServiceNow Knowledge Manager in Budapest. Manage knowledge articles, ensure IT compliance, and enhance processes. English proficiency and ServiceNow experience required. Enjoy a secure job, above-average salary, and flexible work options.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 2, 2025
This maternity cover role involves managing ServiceNow knowledge articles to ensure compliance with IT policies. The knowledge manager will collaborate with IT/Business Service Owners and Knowledge Owners, oversee the knowledge lifecycle, and create reports. They will also provide training and participate in process improvement.
Requirements
- Professional proficiency in English language
- Excellent writing, editing and documentation skills
- Sufficient experience within ServiceNow
- Excellent knowledge of Knowledge Management process
- ITIL Foundation knowledge is desired
- Well-organized, precise, and able to prioritize
- Good communication skills
- Good time management skills
Benefits
- Secure job opportunity
- Stable company
- Above average salary
- Intensive training
- Varied and interesting responsibilities
- Modern and comfortable working environment
- Home office possibility
- Modern & comfortable
Requirements Summary
English proficiency required. ServiceNow Knowledge Management experience is a plus. ITIL Foundation knowledge is desired
