NewRocket

ServiceNow Lead Engineer - ITOM

ServiceNow Lead Engineer - ITOM at NewRocket. Lead engineering teams, implement ITOM customizations on large-scale projects. 6-10 yrs ServiceNow, 5+ leadership ITOM experience required. Official training & certifications provided.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
IT Operations Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 26, 2025

NewRocket is hiring a ServiceNow Lead Engineer with ITOM to lead, coach, and mentor a team of Software Engineers. The Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale projects.

Requirements

  • 6-10 years of experience with ServiceNow products
  • 5+ years of leadership level experience with IT Operations Management tools such as ServiceNow
  • 5+ years of client facing consulting experience
  • Passion in engineering science and technology
  • Collaboration with customers
  • Thrives in strategic planning, resource allocation, production methods, and coordination of people and resources

Benefits

  • Official ServiceNow training
  • Multiple certifications
  • Diverse and inclusive workplace
  • Equal opportunity workplace
  • Affirmative action employer

Requirements Summary

6-10 years of ServiceNow experience, leadership experience with ITOM tools, client facing consulting experience