Capita

ServiceNow Lead Solution Architect

Join Capita as a ServiceNow Lead Solution Architect, leveraging ServiceNow expertise to design innovative solutions. Requires ITIL certification and leadership skills. Benefits include 23+ days leave and paid volunteering.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
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Certified Master Architect
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Certified Technical Architect

Job description

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Posted on:
 
July 8, 2025

Join us as our ServiceNow Lead Solution Architect, responsible for leading the design and development of innovative solutions to meet business needs. Provide technical leadership, coaching, and mentoring to a team of BAs, admins, solution architects, and developers.

Requirements

  • Deep Knowledge of ServiceNow Solutions
  • ITIL Processes
  • Enterprise Environment Experience
  • System Architecture and Design
  • Technical Proficiency
  • ITIL Certification
  • Proven track record of designing and delivering complex IT solutions
  • Excellent communication, presentation, and interpersonal skills
  • Ability to work collaboratively with stakeholders
  • Strong leadership and mentoring skills
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Informed about the technology market and trends
  • Ability to gain SC clearance
  • ServiceNow Certified Master Architect (CMA) OR ServiceNow Certified Technical Architect (CTA)
  • Project Management qualifications such as Prince2, PMP etc.
  • Knowledge of project management methodologies (e.g., Agile, Scrum)

Benefits

  • Opportunity to learn new skills and develop further
  • 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups
  • Company matched pension
  • A cycle2work scheme
  • 15 weeks’ fully paid maternity, adoption and shared parental leave

Requirements Summary

Deep knowledge of ServiceNow Solutions, ITIL Processes, and Enterprise Environment Experience required. Proven track record of designing and delivering complex IT solutions