KPMG Global Services

ServiceNow Manager

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Knowledge Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 23, 2025

The ServiceNow Manager will develop and implement solutions on the ServiceNow platform to meet the needs of the IT department and other business units. The role requires strong design skills, expertise in ServiceNow platform modules, and a commitment to best development practices. The position involves integration of ServiceNow with other systems and providing functional and technical insights to stakeholders.

Requirements

  • Develop and implement technical solutions on the ServiceNow platform
  • Expertise in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics
  • Strong verbal and written communication skills
  • Excellent organizational and analytical skills
  • Ability to work under pressure and handle crunched timelines

Benefits

  • Competitive salary
  • Opportunities for professional development

Requirements Summary

7+ yrs IT experience. Strong experience in ServiceNow ITSM. Excellent communication & analytical skills