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KPMG Global Services
ServiceNow Manager
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 23, 2025
The ServiceNow Manager is responsible for developing technical solutions on the ServiceNow platform to meet the IT department's needs, research new solutions, and integrate existing systems. They should have strong knowledge of ITSM and other ServiceNow modules and be proficient in their implementation. The role involves building and maintaining a ServiceNow environment, working with stakeholders, and managing complex projects.
Requirements
- Develop technical solutions on the ServiceNow platform.
- Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application.
- Excellent verbal/written communication skills.
Requirements Summary
B-Tech/BCA/MCA/MBA and 7+ years of IT industry experience. Excellent Communication skills, strong Analytical and Organizational skills required
