Experian

ServiceNow Performance Analytics Developer

ServiceNow Performance Analytics Developer at Experian, Hyderabad. Design dashboards, KPIs, reports. Requires 3+ yrs ServiceNow dev, JavaScript, Glide API expertise. Build data-driven solutions.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Application Developer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
Department - JobBoardly X Webflow Template
Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 1, 2025

We are seeking a skilled ServiceNow Performance Analytics Developer to design, develop, and maintain Performance Analytics solutions within the ServiceNow platform. The ideal candidate will have strong experience in creating dashboards, KPIs, and reports to support data-driven decision-making across IT and business functions.

Requirements

  • Design and implement Performance Analytics solutions in ServiceNow.
  • Develop meaningful KPIs, scorecards, and dashboards tailored to business needs.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Ensure data accuracy and integrity across analytics modules.
  • Optimize platform performance using best practices in scripting and asynchronous processing.
  • Maintain and enhance existing analytics configurations and visualizations.
  • Provide training and documentation for end-users and administrators.
  • Troubleshoot issues and perform root cause analysis (RCA) for analytics-related problems.

Requirements Summary

B. Tech in Computer Science, 3+ years of hands-on experience with ServiceNow development, proficiency in JavaScript, Glide API, and ServiceNow scripting