ServiceNow Platform Analyst-CMDB

NewRocket is a ServiceNow partner helping enterprise leaders solve business problems and navigate change. They are seeking a ServiceNow Platform Analyst (ITSM/CMDB) to support a large global client with a major ServiceNow implementation. The role offers a unique opportunity to contribute to a dynamic and collaborative team environment.

Requirements

• Strong knowledge of software engineering principles for cloud-based platforms
• Solid understanding of the ServiceNow functionalities and features of Platform Analyst with ITSM & CMDB
• Solid knowledge of glide record usage, XML and structural programming concepts
• Proficient in JavaScript
• Strong written and verbal communication skills
• Working knowledge of relational databases
• Ability to assess and mitigate risk
• Strong leadership capabilities
• Effective facilitation, coaching and mentoring skills
• Strong problem-solving skills
• Strong relationship management skills
• Comfortable working in a matrixed organization
• Comfortable working with ambiguity and change

Benefits

• Competitive salary
• Professional growth
• Collaborative work environment