GRIFOLS, S.A.

ServiceNow Platform Architect

Join Grifols, S.A. in Clayton, NC as a ServiceNow Platform Architect. Lead enterprise strategy, ensure governance, and enhance ITSM, ITOM, SPM, and ITAM.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Asset Management
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IT Operations Management
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IT Service Management
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Incident Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
June 30, 2025

Grifols is seeking an experienced ServiceNow Platform Architect to lead the design, strategy, and governance of our enterprise ServiceNow platform. The ideal candidate will bring a deep understanding of the ServiceNow ecosystem and will play a critical role in maintaining architectural integrity, driving long-term platform value, and supporting enterprise-wide service transformation.

Requirements

  • 7+ years of experience in enterprise IT, with at least 3 years in ServiceNow architecture roles
  • Proven experience as a Product Owner or Technical Lead on complex ServiceNow implementations
  • Deep understanding of core ServiceNow modules: ITSM, ITOM, SPM, and ITAM
  • Demonstrated knowledge of SOX compliance, audit readiness, and IT governance practices
  • Strong ability to translate business needs into technical and long-term architectural strategy
  • Experience managing vendor/partner relationships, including implementation partners and ServiceNow

Benefits

  • The opportunity to work with a global healthcare company that has been improving the health and well-being of people around the world since 1909
  • The chance to enhance the lives of millions of people
  • A comprehensive compensation package that includes salary, benefits, and opportunities for growth and development
  • A diverse and inclusive work environment that values diversity, equity, and inclusion
  • The opportunity to work with a talented team of professionals who share your passion for improving healthcare
  • The chance to make a meaningful impact on the lives of patients and communities around the world

Requirements Summary

7+ years of experience in enterprise IT, 3+ years in ServiceNow architecture roles, strong technical and business skills