Ecolab

ServiceNow Principal Business Analyst

Join Ecolab as a ServiceNow Principal Business Analyst in Saint Paul, MN. Lead enterprise workflow optimization using ServiceNow, requiring 8+ years of experience. Competitive benefits!

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 18, 2025

The Principal Business Analyst will partner with various teams to facilitate value proposition, requirements, and design sessions, and define solutions to address key opportunities. The role involves leading analysis, design, and optimization of enterprise workflows built using the ServiceNow platform.

Requirements

  • Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience)
  • 8 years of experience as a business analyst with a focus on ServiceNow, preferably CSM module expertise
  • Excellent communication, facilitation, and stakeholder management abilities

Benefits

  • Comprehensive and market-competitive benefits
  • Annual bonus pay based on performance

Requirements Summary

8 years of experience in ServiceNow, bachelor's degree in IT or related field, excellent communication skills