Crossfuze

ServiceNow Principal Technical Consultant, SPM and HRSD

Join Crossfuze as a ServiceNow Principal Technical Consultant in Toronto. Leverage SPM/HRSD expertise to guide clients and develop solutions. Enjoy flexible work, competitive benefits, and growth opportunities.

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Human Resources Service Delivery
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
June 18, 2025

Our Principal Technical Consultant provides guidance to customers on ServiceNow processes and develops solutions for their ServiceNow environment.

Requirements

  • 5+ years of experience implementing, configuring, and customizing ServiceNow
  • 4+ years of experience with common web technologies and networking
  • Ability to understand and implement complex end-user requirements
  • Strong understanding of ITIL methodologies, IT architecture, JavaScript and web software design principals
  • Working knowledge of relational databases
  • Ability to prioritize, manage, and refine the project backlog
  • Excellent communication and interpersonal skills
  • A deep understanding of SPM and/or HRSD principles and best practices

Benefits

  • Flexible remote work options
  • Additional PTO day for mental health
  • Competitive paid time off
  • Half-day Fridays
  • Paid maternity and paternity leave for biological birth and adoption
  • Newborn, adoption and fertility assistance
  • Competitive training & development programs
  • Extended Healthcare Plan
  • Group RRSP with employer match
  • 10 days toward bereavement leave
  • Premium subscription to the Calm app for every employee

Requirements Summary

5+ years of ServiceNow experience, 4+ years of web technologies experience, and ability to understand complex end-user requirements