TTEC Digital

ServiceNow Project Manager

Join TTEC Digital as a ServiceNow Project Manager in Toronto. Lead Agile projects in SCM, ITSM, ITOM, HR, and GRC. Remote work, competitive salary.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 29, 2025

TTEC Digital is seeking a skilled ServiceNow Project Manager to join their IT services team, focusing on projects within SCM, ITSM, ITOM, HR, and GRC. The role involves leading Agile and Hybrid Agile projects, ensuring stakeholder engagement, and tracking project deliverables. This is a fully remote position in Canada.

Requirements

  • 4–7 years of project management experience
  • Experience managing ServiceNow projects using Agile and Hybrid Agile methodologies
  • Familiarity with NowCreate methodology for ServiceNow implementations
  • Bachelor’s Degree or equivalent experience
  • Strong organizational and communication skills
  • Ability to work collaboratively with cross-functional teams

Benefits

  • Competitive salary
  • Remote work opportunity

Requirements Summary

4-7 yrs project mgmt exp. ServiceNow experience, Agile/Hybrid Agile & NowCreate. Bachelor's degree or equivalent. Strong comms & org skills