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ServiceNow
Sr Business Process Consultant ( ITAM Expert)
Join ServiceNow as a Sr Business Process Consultant (ITAM Expert) in Toronto. Leverage 8+ years of ITAM expertise and ServiceNow skills to drive process improvements.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Asset Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
ServiceNow is seeking a Senior Business Process Consultant (ITAM Expert) to build long-term relationships with customers, deliver exceptional consulting, and manage end-to-end process improvements. The role involves translating business requirements into configuration needs, leading best practices, and providing expertise within ServiceNow products and workflows. The consultant will collaborate with product teams and contribute to improving ServiceNow's offerings.
Requirements
- 8+ years progressive experience as part of a professional services organization
- Industry domain expertise in ITAM solutions in ServiceNow
- Ability to travel up to 50%
- Successful driving complex issues
- Experience with ServiceNow certifications
Requirements Summary
8+ years of professional services experience. Industry expertise in ServiceNow ITAM. Able to travel up to 50%. ServiceNow certifications are a plus
