We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. As a Business Process Consultant at Kyndryl, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results.
Requirements
- 12 + years of experience in IT Asset Management with a focus on ServiceNow platform.
- Proven experience in implementing ServiceNow ITAM, HAM, SAM Pro, and CMDB modules.
- Deep understanding of asset lifecycle management across IT, software, and OT domains.
- Familiarity with industry standards: ITIL v4, ISO/IEC 19770, NIST CSF.
- Experience in working with cross-functional teams including IT Operations, Security, and Finance.
- Strong analytical, documentation, and stakeholder communication skills.
- ServiceNow Certified Implementation Specialist – SAM.
- Knowledge of discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, etc.)
- Experience with CSDM and data normalization techniques.
- Familiarity with automation and orchestration tools for asset tasks.
Benefits
- state-of-the-art resources
- Fortune 100 clients
- employee learning programs
- company-wide volunteering and giving platform
- donation and volunteer opportunities