Kyndryl

ServiceNow SAM SME

Join Kyndryl as a ServiceNow SAM SME in Bangalore. Lead asset management initiatives, leveraging ServiceNow ITAM, SAM Pro, and CMDB expertise. 12+ years required. Benefits include top resources and learning programs.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
May 20, 2025

We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. As a Business Process Consultant at Kyndryl, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results.

Requirements

  • 12 + years of experience in IT Asset Management with a focus on ServiceNow platform.
  • Proven experience in implementing ServiceNow ITAM, HAM, SAM Pro, and CMDB modules.
  • Deep understanding of asset lifecycle management across IT, software, and OT domains.
  • Familiarity with industry standards: ITIL v4, ISO/IEC 19770, NIST CSF.
  • Experience in working with cross-functional teams including IT Operations, Security, and Finance.
  • Strong analytical, documentation, and stakeholder communication skills.
  • ServiceNow Certified Implementation Specialist – SAM.
  • Knowledge of discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, etc.)
  • Experience with CSDM and data normalization techniques.
  • Familiarity with automation and orchestration tools for asset tasks.

Benefits

  • state-of-the-art resources
  • Fortune 100 clients
  • employee learning programs
  • company-wide volunteering and giving platform
  • donation and volunteer opportunities

Requirements Summary

12 years of experience in IT Asset Management, ServiceNow platform expertise, and industry standards knowledge required