ServiceNow Senior Developer, Emory Healthcare (ETS) | Temporary to Permanent

The Senior ServiceNow Developer is responsible for creating and maintaining various applications and modules on the ServiceNow platform. The developer will work with business stakeholders to understand their needs and deliver solutions that improve efficiency and user experience.

Requirements

• Design, develop, test, and deploy applications and modules on the ServiceNow platform using best practices and agile methodologies.
• Configure and enhance all aspects of ServiceNow, such as workflow, UI, client scripts, business rules, catalogs, integrations, and orchestration, using out-of-box functionality as a strong guiding principle.
• Collaborate with business stakeholders to gather, analyze, and validate requirements, and provide solutions that align with the business objectives and ServiceNow platform strategy.
• Troubleshoot and resolve issues related to the performance, functionality, and security of the ServiceNow applications and modules, and implement preventive measures to avoid future incidents.
• Provide technical guidance and mentorship to junior developers and support staff, and conduct code reviews and quality assurance checks.
• Stay updated on the latest features and developments of the ServiceNow platform and incorporate them into the existing and new solutions, following the ServiceNow best practices and standards.
• Document the design, development, testing, and deployment processes for ServiceNow applications and modules, and maintain the configuration management and version control of the code and scripts.
• Provide design, planning, development, testing, and implementation support across the ServiceNow platform.
• Advise where out-of-box functionality can achieve a desired outcome in lieu of customization. Provide feedback to stakeholders regarding solutions that align with designed ServiceNow capabilities.
• Provide high-level estimations and guidance for breakdown of work into features, epics, and stories, including identifying the need for technical spikes.
• Create working demos and prototypes as necessary, prior to full deployment.
• Review existing implementations and provide recommendations and support for design changes to enhance platform operations and performance.

Benefits

• Hourly Minimum: USD $45.05/Hr.
• Hourly Midpoint: USD $62.69/Hr.