NewRocket

ServiceNow Senior Software Engineer - FSM/CSM

Join NewRocket as a ServiceNow Senior Software Engineer - FSM/CSM. Lead a team, implement customizations, and leverage ServiceNow skills. Benefits include training and certifications.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management

Job description

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Posted on:
 
June 6, 2025

NewRocket is hiring a ServiceNow Senior Software Engineer - CSM/FSM with Integrations experience to lead and mentor a team of Software Engineers. The role involves implementing and developing customizations, providing support and guidance, and collaborating with technical SMEs.

Requirements

  • 4+ years' experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities
  • Experience with integration between ServiceNow and other systems/platforms using mid servers and cloud to cloud
  • Knowledge of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation

Benefits

  • Official ServiceNow training
  • Multiple certifications
  • Support and guidance to get up to speed on projects
  • Opportunity to work on amazing projects
  • Diverse and inclusive workplace
  • Equal opportunity workplace and affirmative action employer

Requirements Summary

4+ years of experience in ServiceNow, knowledge of scripting, and ability to create technical documents