NewRocket

ServiceNow Senior Software Engineer - FSM+CSM (India)

Join NewRocket as a ServiceNow Senior Software Engineer - FSM+CSM in India. Leverage your ServiceNow expertise to develop custom solutions and enhance customer satisfaction.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Field Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 22, 2025

NewRocket is hiring a ServiceNow Senior Software Engineer - FSM+CSM to join their India team. The successful candidate will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale complex professional services projects.

Requirements

  • Strong knowledge of software engineering principles for cloud-based platforms
  • Strong understanding of the ServiceNow functionalities and features of FSM+CSM
  • Solid knowledge of glide record usage, XML and structural programming concepts
  • Proficient in JavaScript
  • Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform
  • Strong written and verbal communication skills
  • Working knowledge of relational databases
  • Ability to assess and mitigate risk
  • Strong leadership capabilities
  • Effective facilitation, coaching and mentoring skills with ability to motivate a team
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Ability to deliver high degree of customer satisfaction
  • Comfortable working in a matrixed organization
  • Comfortable working with ambiguity and change

Benefits

  • Diverse and inclusive workplace
  • Commitment to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status

Requirements Summary

4-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience, certification and knowledge in ServiceNow platform and beyond