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AHEAD
ServiceNow Senior Technical Consultant
Join AHEAD as a Senior Technical Consultant in Gurugram. Leverage 7+ years of ServiceNow expertise in ITSM, Service Portal, and ITOM to deliver scalable solutions.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Discovery
IT Operations Management
IT Service Management
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 5, 2025
We are seeking a highly skilled and experienced Senior Technical Consultant – ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules.
Requirements
- Strong technical skills to understand client requirements
- Customize and configure core ServiceNow applications
- Conduct workshops and demos for stakeholders and end users
- Collaborate with internal teams and clients
- Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions
- Perform integration work and build custom Service Portals
- Perform ongoing Discovery and CMDB maintenance
- Develop, review, and optimize scripts
- Comfortable working in Agile environments
Requirements Summary
Candidates should have 7+ years of ServiceNow experience, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM is required, along with excellent communication skills
