EY

ServiceNow-ServiceNow Architect-Manager

Join EY as a ServiceNow Architect-Manager in Kochi, Kerala. Lead ITSM, ITOM, and HRSD projects, leveraging ServiceNow expertise. Competitive salary and global career growth.

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
September 17, 2025

EY is seeking a ServiceNow-ServiceNow Architect-Manager to lead a team in Service Now Practice, providing strategic direction and implementing large-scale Service Now implementations. The role involves leading teams and clients, delivering projects, and contributing to internal growth and employee development. EY's mission is to build a better working world by empowering individuals and businesses.

Requirements

  • Lead sales and pre-sales work in Service Now
  • Design and develop large solutions combining Service Now platform and automation
  • Lead offshore team in ITSM, ITOM, ITBM, HRSD, Sec Ops
  • Knowledge and experience in Service Now Partner ecosystem, licensing, and platform management

Benefits

  • Competitive salary
  • Global career path
  • Inclusive culture

Requirements Summary

Bachelor's degree or higher preferred. 7-13 years of experience. ServiceNow CSA + Implementation Certification (2+). ITIL Intermediate, COBIT, and or TOGAF certifications