ServiceNow Software Engineer

We are seeking a skilled and experienced ServiceNow Developer to join our dynamic ServiceNow team in Corporate Systems. The ideal candidate should possess a strong technical background in ServiceNow development and ITSM, ITAM, and/or HR Service Management practices.

Requirements

• Configure ServiceNow applications, modules, workflows, and interfaces to meet the organization's ITSM, HRSD, HAM and/or SAM requirements.
• Create and maintain a user-friendly Service Catalog, including service offerings, request workflows, and service-level agreements (SLAs).
• Collaborate across the ServiceNow platform team and business stakeholders to understand business needs and translate them into technical specifications and functional requirements for ServiceNow solutions.
• Integrate ServiceNow with other IT systems and third-party applications.
• Develop custom reports, performance analytics, and executive dashboards in ServiceNow to provide real-time insights into IT/HR service performance and key metrics.
• Identify opportunities for improvements and provides recommendations for improvements to optimize ServiceNow solutions.
• Conduct thorough testing of ServiceNow configurations and developments to ensure system stability, reliability, and accuracy.
• Maintain comprehensive technical documentation for all ServiceNow configurations, customizations, and developments.

Benefits

• Financial Health
• Physical Health
• Emotional Health
• Social Health