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Globalchannelmanagement
ServiceNow Solution Architect
ServiceNow Solution Architect at Globalchannelmanagement (Tampa, FL). Lead ITSM/SPM/ITOM implementations, manage projects, ensure governance compliance, drive adoption. 6+ yrs required.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Configuration Management Database
Governance, Risk, and Compliance
IT Operations Management
IT Service Management
Integration Hub
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
December 12, 2025
ServiceNow Solution Architect needs 6+ years experience and requires experience in leading end-to-end delivery of ServiceNow projects, overseeing implementation and optimization of ITSM, SPM, and ITOM modules, and ensuring compliance with governance frameworks.
Requirements
- Experience leading end-to-end delivery of ServiceNow projects.
- Experience overseeing implementation and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting.
- Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies.
- Facilitate stakeholder engagement, requirements gathering, and change management activities.
- Ensure compliance with governance frameworks, including ITIL, Agile, and CSDM standards.
- Monitor project KPIs and use ServiceNow dashboards to report progress and performance.
- Coordinate testing, training, and go-live support to ensure successful adoption and sustainability.
- Collaborate with enterprise architects to define long-term ServiceNow roadmaps, including module upgrades and new capability rollouts.
Requirements Summary
6+ years of experience in ServiceNow, experience leading end-to-end delivery of ServiceNow projects, and experience overseeing implementation and optimization of ITSM, SPM, and ITOM modules
