Driven Brands Inc.

ServiceNow Solution Architect

ServiceNow Solution Architect at Driven Brands Inc., North Carolina. Design enterprise solutions using CMDB, Service Catalog, Incident Management. 6+ years required, CSA certification mandatory.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
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Integration Hub
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Knowledge Management
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Now Platform App Engine
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified System Administrator

Job description

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Posted on:
 
November 25, 2025

Driven Brands is seeking a ServiceNow Solution Architect with 6+ years of experience in designing and implementing ServiceNow solutions. The ideal candidate will have a strong background in ServiceNow architecture and development, with a focus on scalability, performance, and integration across enterprise systems.

Requirements

  • 6+ years of hands-on experience in ServiceNow implementation and architecture
  • Strong understanding of ServiceNow CMDB, Service Catalog, Incident, Change, Problem, and Knowledge Management
  • Proficiency in designing custom applications and workflows within ServiceNow
  • Knowledge of ITIL processes
  • ServiceNow Certified System Administrator (CSA) – Required

Benefits

  • Paid Time Off
  • Holiday Pay

Requirements Summary

6+ years of ServiceNow experience, strong understanding of ServiceNow modules, proficiency in designing custom applications and workflows