SSC HR Solutions

ServiceNow Solution SME

Join SSC HR Solutions in Cairo as a ServiceNow Solution SME. Leverage your 3+ years of ServiceNow expertise to guide implementations and design IT solutions.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 11, 2025

This ServiceNow Solution Architect role focuses on guiding clients through complex ServiceNow implementations, ensuring they make informed technical decisions. The role involves techno-functional leadership, stakeholder management, solutions design, and proactive project progression. It requires expertise in ServiceNow and the ability to deliver secure, scalable, and effective IT solutions.

Requirements

  • Design, architecture, and implementation experience of enterprise IT environments.
  • Proven ServiceNow implementation experience.
  • Three or more years of ServiceNow experience.
  • ServiceNow Certified Systems Administrator (latest version preferred).
  • ITIL Foundations certification (V3 minimum, V4 preferred).
  • Experience with service-oriented architecture (SOA) and web services integrations.
  • Experience with core ITSM applications in ServiceNow.

Requirements Summary

3+ yrs ServiceNow exp, certification preferred, SOA/SOA/SOAP/WSDL/REST experience, strong ITIL foundations knowledge and relational database proficiency