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Deloitte
ServiceNow Solutions and Product Architect, Global Deloitte Technology
ServiceNow Solutions Architect at Deloitte, Toronto. Design complex ITSM/ITBM/CSM solutions. 5+ yrs exp, CSA cert, JavaScript/GlideRecord skills required. Remote, competitive pay, L&D.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
September 18, 2025
Deloitte is seeking a highly skilled ServiceNow Solutions Architect to design innovative solutions within the company's Global ServiceNow Center of Excellence. The role involves translating business requirements into technical specifications, leading the design and implementation of complex ServiceNow solutions, and ensuring ongoing performance and stability of the platform. The ideal candidate will have a deep technical understanding of ServiceNow, strong communication skills, and experience with Agile development methodologies.
Requirements
- 5+ years of ServiceNow experience as an architect
- Certified ServiceNow Administrator (CSA)
- Experience leading complex solution designs (Out-of-the-box & custom)
- Excellent written and verbal communication skills
- Experience with ServiceNow modules (ITSM, ITBM, CSM, HRSD, ITOM)
- Proficiency in ServiceNow scripting (JavaScript, GlideRecord)
- Experience with API integrations and integration technologies
- Solid understanding of IT and software delivery best practices
Benefits
- Competitive salary
- Variable pay
- Remote work opportunities
- Learning and development opportunities
- Diverse team culture
Requirements Summary
5+ years ServiceNow experience, CSA certification, and experience with complex solutions. Strong communication, scripting, and API integration skills are required.
