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Scotiabank
ServiceNow Solutions Architect - APM & Service Mapping 1
ServiceNow Solutions Architect at Scotiabank, Toronto. Design and implement APM & Service Mapping solutions. Requires ServiceNow certifications. Competitive benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
IT Operations Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
April 21, 2025
Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. As a ServiceNow Solutions Architect, you will be responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements.
Requirements
- Process flow analysis and process redesign
- Architecture and technical direction for design and implementation
- Custom or OOTB demonstrations as required
- Subject matter expertise and industry best practices
- Detailed functional design document to match customer requirements
- Technical specification for custom development and systems integration requirements
- Effort estimates and project methodologies
- ServiceNow knowledge and certifications (CSA, CAD and APM and Service Mapping)
- Common Service Data Model (CSDM) and development & operation pipeline experience
Benefits
- Diversity, Equity, Inclusion & Allyship
- Accessibility and Workplace Accommodations
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits
- Community Engagement opportunities
Requirements Summary
BS degree in Computer Science, MIS or equivalent; 5-7 years of relevant experience in professional services or customer support operations; 3-6 years of ServiceNow systems integration and/or implementation experience
