.svg)
Black Pen Recruitment
ServiceNow Specialist (Information Technology/Software/Onsite)
ServiceNow Specialist (ITSM/APM) in Vienna. Expert-level role requiring 7+ years IT experience, 3+ years ServiceNow development, mandatory certification. ITOM, workflows, integrations expertise needed.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Discovery
IT Operations Management
IT Service Management
Integration Hub
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
December 12, 2025
Our client has a vacancy for a ServiceNow Specialist to offer services as an expert based in Austria. The work will be carried out in the company's premises or on-site at customer premises.
Requirements
- University degree in Computer Science or related field (e.g. information science, engineering, etc.)
- 7 years of IT professional experience
- 3 years of experience with ServiceNow development and architecture
- Experience with ServiceNow implementations, upgrades, and maintenance
- Experience with ServiceNow integrations with other enterprise systems
- Experience with ServiceNow products IT Service Management (ITSM) and Application Portfolio Management (APM)
- Experience with ServiceNow modules Discovery (ITOM) and Service Mapping (ITOM)
- Experience with ServiceNow workflows, business rules, UI policies, and ACLs
- Strong technical skills in ServiceNow platform, IT Service Management processes and related technologies
- ServiceNow certification (CIS, CSA, or ITSM) is mandatory
Benefits
- 401k Matching
Requirements Summary
University degree in Computer Science, 7 years of IT experience, 3 years of ServiceNow experience, ServiceNow certification
