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RSM US LLP
ServiceNow Supervisor
Consulting
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
May 3, 2025
Manage and supervise support/development staff, engage with stakeholders, and provide on-call support. Monitor SLA and act as escalation point. Troubleshoot and solve existing problems, and manage enhancements using an Agile Framework.
Requirements
- 7 years of total IT experience
- 5 years of ServiceNow Support and Development experience
- BE/BTech degree in Computer Science, Information Systems or equivalent field
- ServiceNow Certifications - CSA plus 1 mainline certification
- ITIL Foundations v3 certified, v4 preferred.
Benefits
- Competitive benefits and compensation package
- Flexibility in schedule to balance life's demands
Requirements Summary
7 years of IT experience, 5 years of ServiceNow experience, ServiceNow certifications, and a degree in Computer Science
