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ServiceNow System Administrator, Senior
Join Booz Allen Hamilton as a Senior ServiceNow System Administrator in Atlanta, GA. Manage ServiceNow operations, support ITSM, and ensure best practices. 4+ years experience required. Benefits include health, retirement, and professional development.
Job description
ServiceNow System Administrator, Senior to manage operations and maintenance of ServiceNow platforms for Government clients. Manage deployment, configuration, and life cycle management of the ServiceNow platform. Provide consultation on best practices for support, including ticketing, disaster recovery, license management, digital certificates and keys and support maintenance of the User Accounts, CMDB, Service Catalog, alerts, integrations, and related modules across all ServiceNow environments.
Requirements
- 4+ years of experience with ServiceNow maintenance, including core ITSM tables, scripting, business rules, HI Portal interface, catalog items, reporting, backend data cleansing, account management, certificates, ticket triage and routing, and forms and fields editing
- Experience with management and teaching teams of software administrators
- Experience with following Agile Scrum development methods
- Ability to work with stakeholders to define requirements
- Public Trust
- Bachelor’s degree
- ServiceNow System Administrator Certification
Benefits
- Health benefits
- Life benefits
- Disability benefits
- Financial benefits
- Retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
- Recognition awards
Requirements Summary
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