.svg)
NewRocket
ServiceNow Tech Lead - FSM + CSM
Join NewRocket as a ServiceNow Tech Lead (FSM + CSM) to lead integrations and customizations. 6+ years in ServiceNow required. Benefits include training and flexibility.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Discovery
Governance, Risk, and Compliance
IT Service Management
Integration Hub
Service Catalog
Software Asset Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Software Asset Management
Job description
Posted on:
June 13, 2025
NewRocket is a global, full-service Elite ServiceNow partner that helps top enterprise leaders solve their toughest business problems. We are hiring a ServiceNow Tech Lead with Integrations experience to lead a team of Software Engineers and implement customizations based on functional and technical requirements.
Requirements
- 6+ years' experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities
- Experience with integration between ServiceNow and other systems/platforms using mid servers and cloud to cloud
- Experience working with Web Services Integration (SOAP, REST) and bi-directional, automated integration between two systems
- Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows
- Deep understanding of the ServiceNow CMDB and all related processes
- Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
Benefits
- Official ServiceNow training to achieve multiple certifications
- Guidance to get up to speed on amazing projects
- Flexible work arrangements
- Diverse and inclusive workplace
- Equal opportunity workplace and affirmative action employer
Requirements Summary
6+ years of ServiceNow experience, strong knowledge of ServiceNow scripting, and experience with integrations and implementations
