ServiceNow Technical Architect

Spry Methods is seeking an experienced ServiceNow Technical Architect to join our IT team and lead the design and architecture of enterprise-scale ServiceNow solutions that drive digital transformation and operational excellence.

Requirements

• Define and maintain the overall ServiceNow technical architecture and strategic roadmap
• Lead architectural design sessions around ServiceNow implementations
• Create comprehensive architecture documentation including solution designs, data models, integration patterns, and technical specifications
• Establish and enforce ServiceNow development standards, best practices, and governance frameworks
• Design scalable integration architectures between ServiceNow and enterprise applications using REST, SOAP, MID Servers, and IntegrationHub
• Evaluate and recommend ServiceNow modules, applications, and third-party solutions to meet business requirements
• Conduct architecture reviews and provide technical guidance on customizations, configurations, and implementations
• Lead platform optimization efforts including performance tuning, scalability planning, and technical debt remediation
• Design and implement enterprise data models, CMDB architecture, and configuration management strategies
• Oversee technical aspects of ServiceNow platform upgrades, migrations, and support release management
• Assess emerging ServiceNow capabilities and technologies, recommending strategic adoption plans
• Partner with security specialists to define security architecture and ensure compliance with organizational security and regulatory requirements
• Serve as primary technical escalation point for complex technical challenges and issues
• Lead proof-of-concept initiatives for new ServiceNow capabilities and innovations
• Support Agile development approach for feature and platform delivery
• Support change management activities related to ServiceNow implementation

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week