ServiceNow Technical Delivery Consultant job involves configuring and supporting IT Service Management systems in a 24/7 environment. The role requires strong understanding of ServiceNow best practices and experience in IT Service Management, with a focus on incident management.
Requirements
- Strong understanding of ServiceNow best practices
- Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills
- Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc)
- Extensive experience in IT Service Management, with a focus on incident management
- Experience of working in a SaaS environment
- Ability to effectively communicate with all levels of the organisation