SERVICENOW TECHNICAL LEAD (REMOTE)

We are seeking an experienced ServiceNow Technical Lead to drive the design, implementation, and optimization of ServiceNow-based Master Data Management (MDM) solutions. In this role, you will provide strategic architectural vision while leading end-to-end delivery across multiple ServiceNow modules, ensuring alignment with enterprise architecture, business goals, and data governance standards.

Requirements

• 5+ years of experience in ServiceNow technology and systems integration, including custom application development.
• Strong expertise in Master Data Management (MDM) with a deep understanding of data models, governance, and integrations.
• Proven track record of leading multiple end-to-end ServiceNow implementation projects.
• Strong understanding of data pipelines, APIs, and batch/real-time integration patterns using AWS services.
• Ability to design and implement secure, scalable integrations between ServiceNow/MDM and AWS-based data platforms.
• Strong expertise in ServiceNow data schema, architecture, and integration (REST/SOAP, Integration Hub).
• Active TOGAF certification.
• Bachelor’s degree in computer science, Engineering, or related field.
• Strong analytical, problem-solving, and communication skills, with executive presence.
• Experience with infrastructure-as-code tools such as Terraform, AWS CDK, or CloudFormation.
• Familiarity with data governance, lineage, and compliance in AWS environments (e.g., GDPR, CCPA, HIPAA).

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave