Digital Career Institute

ServiceNow-Trainer:in (Administrator & Developer)

Join Digital Career Institute in Berlin as a ServiceNow Trainer. Develop courses on ITSM, ITOM, and more. Requires 1+ years in ServiceNow Admin/Dev. Enjoy flexible remote work and competitive pay.

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Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 23, 2025

The Digital Career Institute (DCI) is expanding its training program to address growing demand in the digital workforce. They are seeking a ServiceNow Trainer to develop an administrative and developer curriculum, with the potential for creating more interactive courses after detailed designs. The role involves curriculum structure, lesson delivery, and collaboration with a pedagogical team. The position offers flexible remote work opportunities.

Requirements

  • Numerous years of professional experience with ServiceNow Administration and/or Development
  • Solid knowledge in ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM)
  • Practical experience with JavaScript, Glide API, Flow Designer, Service Portal
  • Experience in training, curriculum design or knowledge transfer (desirable)
  • Very good German or English language skills

Benefits

  • Flexible remote work
  • Attractive remuneration

Requirements Summary

1+ years of ServiceNow Admin/Dev experience. Solid knowledge in ServiceNow modules. (250 characters max)