TELUS

ServiceNow UI/UX Developer and Designer (Remote)

Join TELUS as a Remote ServiceNow UI/UX Developer in Edmonton. Leverage your 3-5 years of design experience to enhance Service Portal user experiences. Benefits include competitive salary, 3+ weeks vacation, and career growth opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 21, 2025

Join our team and shape the digital workplace on one of the most powerful enterprise platforms in the world. We're looking for a passionate and skilled ServiceNow UI/UX Designer & Developer who can blend visual finesse with technical execution to build seamless user experiences within the ServiceNow Service Portal.

Requirements

  • 3–5 years of experience in UI/UX design, with at least 2+ years working specifically on ServiceNow Portal development
  • Strong understanding of ServiceNow’s Service Portal architecture, Widget Editor, and AngularJS-based widget creation
  • Hands-on experience with UI Builder, Now Experience Framework, and Catalog Item customization
  • Proficiency in Figma (preferred), Adobe XD, or Sketch for design workflows
  • Working knowledge of HTML5, CSS3, JavaScript (ES6+), jQuery, and Bootstrap 4/5
  • Experience in implementing responsive and mobile-friendly designs within the ServiceNow ecosystem
  • Solid grasp of UX principles, accessibility (WCAG 2.1), and design patterns that work well in enterprise IT platforms
  • Ability to integrate UI elements with REST APIs, GlideAjax, and GlideRecord for dynamic, data-driven interactions
  • Comfortable working in Agile teams and using tools like JIRA, Confluence, and Git
  • Excellent communication skills and a collaborative mindset

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills

Requirements Summary

3-5 years of UI/UX design experience, strong understanding of ServiceNow, proficiency in Figma/Adobe XD/Sketch, and working knowledge of HTML5/CSS3/JavaScript